Observability for modern finance

Understand how customers are using your products and services in today's fast-paced digital market. 

Operational excellence for financial technology

Collect

Unify your data in one secure place to understand activity within various financial markets, monitor trading patterns, and oversee payments.

Detect

Uncover digital friction within user behavior across your data such as failed transactions and suspicious trading activity.

Inspect

Reduce the time and effort looking for the problem and instead pinpoint the root cause for immediate resolution.

Act

Notify the right people on your operations teams to remediate the disruption, and create a better experience for your customers and support agents.

Monitor and detect potential unlawful activity

Implement a surveillance system that monitors and detects unusual behavior, allowing you to properly investigate. Reduce organizational risk and protect your firm from unethical trading practices. 


 

Avoid issues in your payments infrastructure

Monitor key drivers such as payment success rates, chargebacks, and failed transactions to protect revenue. Understanding customer payment behavior helps you shape more rewarding digital experiences.  

 

Less questions, more answers

Cliff.ai detects issues and diagnoses the root cause so your teams can quickly solve problems before customers even pick up the phone. Take the pressure off both your customer support center and customers. 

Business observability fit for your enterprise

See how all the components work together

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Take business observability to the next level