Chris Butler is a Chaotic Good Product Manager, the Global Head of Product Operations at Cognizant, a writer, and a speaker. He worked previously as a product leader at Microsoft, Facebook, KAYAK, and Waze. Jenny and Chris discuss a broad range of topics including— the future of AI products, uncertainly, randomness, OKRs as networks and trojan horses, issues with hierarchies, and the adversarial mindset.
- (0:00) Intro
- (1:06) Chris’s career path
- (2:50) Experience with OKRs
- (4:40) Uncertainty and Randomness
- (7:50) Ludum Dare game jam
- (10:10) More variants create more possibilities
- (14:50) Product Mindset and Adversarial Mindset
- (21:08) Be good with uncertainty
- (22:00) System boundary
- (23:45) OKRs are networks
- (27:20) Trojan horse for strategy
- (29:54) KPIs
- (33:40) Fog and friction
- (36:42) Manufacturing Mindset
- (41:56) When goals aren’t met
- (48:48) Rapid questions
- (55:58) Outro
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