Zendesk + Gtmhub Integration For KPI and OKR Automation.

Gtmhub's Zendesk integration can automatically update the progress of your KPIs and OKRs feeding from Zendesk, which means you can view progress in real-time, every time.

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How it works

Accessing Your Key Data

Gtmhub links directly to ZenDesk and gathers key data points relevant to your OKRs.

Identify and Link Your KPIs

Once you've linked ZenDesk, create your Insightboards with prepackaged metrics from the Marketplace or create your own and link them directly to KPIs or Key Results.

Dynamic OKR Progress Monitoring

With your key metrics linked, Gtmhub automatically updates your KPIs and OKRs in real-time. You can see progress and identify any areas that need attention.

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Insights available in the Marketplace

Incidents per status
Track Key result progress automatically
Questions by status
Track Key result progress automatically
Problems by status
Track Key result progress automatically
Tasks by status
Track Key result progress automatically
Internal vs Public tickets
Number of internal and public tickets created within selected time period.
Average first time reply
Calculates the average time (in minutes) to first response of support tickets. Filtered by ticket creation date within selected time period.
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How to install

Learn how to connect ZenDesk to your Gtmhub OKRs.