FreshDesk integration

FreshDesk + Gtmhub Integration For KPI and OKR Automation.

Gtmhub's FreshDesk integration can automatically update the progress of your KPIs and OKRs feeding from FreshDesk, which means you can view progress in real-time, every time.

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How it works

Accessing Your Key Data

Gtmhub links directly to FreshDesk and gathers key data points relevant to your OKRs. We then create prepackaged actionable Insights (+ you can customize these Insights yourself).

Identify and Link Your KPIs

Once you've linked FreshDesk and created your Insight Boards, these surface key metrics that can be linked directly to Key Results.

Dynamic OKR Progress Monitoring

The metrics that matter for Key Results are now directly linked, which means Gtmhub automatically updates OKRs in real-time, so you can see progress and identify any areas that need attention.

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Here are the insights that are available Out-of-the-box

Tickets Overview

Overview of total versus answered tickets.