FreshDesk integration

FreshDesk + Gtmhub Integration For KPI and OKR Automation.

Gtmhub's FreshDesk integration can automatically update the progress of your KPIs and OKRs feeding from FreshDesk, which means you can view progress in real-time, every time.

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How it works

Retrieving the valuable data

We take the data from FreshDesk and create beatiful insights based on it. Additionally Based on this data you can develop your own Insights

Building the KPIs

The insights are available on dashboards and each insight that contains a KPI can be attached to your Key results.

Tying your KPIs to your OKRs progress

You set a target and the Key results gets updated automatically every day by the insight.

Here are the insights that are available Out-of-the-box

Tickets Overview

Overview of total versus answered tickets.

The Ultimate OKRs Playbook