Friday bite: Zoho CRM Calls duration widget
I woke up this morning and saw the hot just-implemented connector for Zoho CRM, so I decided not to miss the chance to create the first widget with it.
The connector currently provides access to the following entities:
- Potentials
- Accounts
- Leads
- Events
- Calls
- Tasks
I picked Calls with no particular reason and decided to create a widget showing average duration of sales calls. So, after connecting the ZohoCRM account I created the entity for the calls:
name: calls title: Calls description: List of calls from Zoho fields: - name: duration title: Duration type: integer
Then, I wrote this simple R algorithm that takes the calls and calculates the mean number:
calls <- entity("calls") mean <- mean(calls$duration) out( mean = mean )
Finally, the markup for the insight widget:
<div class="nc-icon-outline ui-2_time-clock background-icon"></div> <div class="text-right"> <div class="title-sm o-5">Average call duration</div> <div class="title-xxlg mt-2">{{ data.mean }}</div> seconds </div>
And here is the final result:
This is just the first test widget with the connector. Follow us on twitter for updates on the release of the full set of ZohoCRM-related insights.
Happy Friday!
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