The Blog.

Top 8 reasons why management is hard

Managing people is mostly about aligning their objectives with objectives of the organization. Because these two tend to be very different, and often even mutually exclusive, things often go wrong. This list is in no way complete or even exhaustive, but it does illustrate why management is hard – and why we’ve been looking for different methodologies or playbooks for over 100 years now.
January 23, 2018

Why is everyone abandoning performance reviews?

In 2012, Adobe announced it would abandon annual performance reviews. Since then, many organizations followed suit: Microsoft, Dell, Deloitte… among others. When announcing such plans, organizations often say that annual performance reviews are a “waste of time”, “cause stress” and in general are “obsolete”.
November 7, 2017

MRR or Monthly Recurring Revenue

What is MRR? MRR or Monthly Recurring Revenue is a KPI specific for SaaS (Software as a Service) businesses. In SaaS business model, customers pay regular (typically monthly) subscription for a software, as opposed buying it at once. MRR may seem deceptively simple as a KPI, but there are many nuances to it that we will cover in this post.
October 5, 2017
Spotify

How and why Spotify ditched individual OKRs

The other day I came across this post on Spotify’s HR blog: Why individual OKRs don’t work for us. It’s an interesting read, especially when it comes from a company as successful as Spotify. It’s a short read and I highly recommend that you read it, but here are some of the parts I found particularly interesting (emphasis mine).
June 17, 2017

Why do OKRs fail?

Not every team that decides to implement OKRs will succeed in doing so. We, at Gtmhub – just as other vendors – will give advice and point out solutions, but the fact is that OKRs are not a right fit for every team. In this post we will share what we’ve learned over the years working
June 2, 2017
Leading and lagging indicators Blog Visual

Leading and lagging indicators

Cause and effect is a well-established principle, even if we sometimes confuse causation and correlation (see divorce / margarine correlation). For most companies, the main measures of performance are the usual suspects, revenue, profitability, and cash. We see this reflected in our clients, where the most common top level OKR is to ‘Increase Revenue’.
April 12, 2017

The Balanced Scorecard, Strategy Maps, and OKRs

Bottom Line: If you’re working with OKRs, you may find it useful to think about the Balanced Scorecard perspectives when setting OKRs. Which Balanced Scorecard perspectives, or categories are you supporting with your current OKRs? Do you need to rebalance your efforts? Who and which departments are supporting each Balanced Scorecard perspective, i.e. Financial, Customer, Internal Business Process, and Learning & Growth perspectives?
March 6, 2017
Times Square

Setting OKRs for the Marketing Team

Bottom Line Setting OKRs for marketing is made harder by the multitude or absence of meaningful metrics or KPIs. Marketers should set objectives informed by higher level company goals, and by focusing of the underlying performance drivers for marketing, instead of the metrics which are just indicators of performance.
January 25, 2017
business

What's in a mission statement?

We all seek purpose in our lives. Although companies embody a very simple and singular purpose, to make money for its shareholders, most people require something more.  A company’s purpose, such as it relates to its human stakeholders, is enshrined in the company mission. The company mission statement describes succinctly what the company does, and which purpose its seeks to fulfil.
January 8, 2017
rally

Performance as a Service – The Next Era of Computing

In this article, we take a look at the history of computing and propose that the next phase will be driven by customer demand for performance as a service, rather than Apps, or Software as a Service. We also take a look at the concept of performance management, including a brief overview of a performance management method known as Objectives and Key Results (OKRs)
July 25, 2016